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Video

Making every contact count

By Lynn Furber

A short video demonstrating some motivational interviewing skills in a healthcare context.

Video

How to prepare for a healthcare appointment

By Dr Lynn Furber
Video

Connecting with those who have dementia or alzheimers: Part 1

By Dr Lynn Furber
Video

Connecting with people who have dementia: part 2

By Dr Lynn Furber

A short clip to help people consider how to talk to patient's who have dementia or alzheimers.  

Video

Dealing with an angry patient

By Dr Lynn Furber

A nurse suspends her agenda to acknowledge a patient isn't able to listen to her.

Video

Discussing chemotherapy

By Dr Lynn Furber

A snap shot of a conversation between a nurse and patient prior to starting chemotherapy.

Video

Discussing end of life care

By Dr Lynn Furber

The nurse listens to the wife of a patient talk about her concerns that her husband's health is deteriorating.

Video

Dealing with a patient’s concerns

By Dr Lynn Furber

A nurse has picked up that a patient is frustrated with her care and spends some time listening to her.

Video

Discussing worries over the telephone

By Lynn Furber

This is an example of a nurse talking to a distressed patient on the telephone.

Video

Confronting a colleague

By Dr Lynn Furber

This video clip is about confronting a colleague about their behaviour.

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