Our expertise

In addition to writing educational blogs about patient stories, we have had the pleasure of working with some great organisations to help them with a range of projects, including,

  • research and evaluation
  • learning and development and
  • impact

To give you an idea of our expertise and the work we conduct please see a sample of examples below.


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Nuffield Health

Nuffield Health

We created a bespoke e-learning communication skills course for Nuffield Health cancer teams across the UK. The course features as part of their mandatory training and will be updated yearly.



We have completed some consultancy work with PIF to create learning materials for nurses working in cancer services across the UK. The work focuses explicitly on how to communicate with patients online or on the telephone.

John Patrick University, USA

John Patrick University, USA

Along with a colleague from Loughborough University, we created a bespoke course for Colleagues over in the USA. This course has been approved and accredited for the BS in Integrative Health and Lifestyle Medicine course. The inaugural cohort will start in May 2021.

Mesothelioma UK

Mesothelioma UK

Mesothelioma UK invited us to help them develop their research strategy and research infrastructure. We continue to work with and support the charity, and Lynn sits on the Scientific Research Advisory Board.

These are just a sample of our work with other organisations.  If you would like to talk to us about working with you on a project or creating a bespoke communications course for you, please do get in touch with us for a chat.  To see just how easy going, reliable and trustworthy we are, you may want to read some of our testimonials too.

Patient Story
  • 1 May 2024
  • Communication Skills

An Unsettling Ultrasound Experience: A Patient’s Perspective

By Dr Lynn Furber
A candid account of her negative experience during a medical procedure.  She conveys feelings of confusion, discomfort and a lack of empathy from the staff involved.
  • 30 April 2024

Patients control what they do or don’t do with information

By Lynn Furber

patients control what they do or don’t do with information and will try and manipulate their consultation experiences to meet their needs.

  • 19 March 2024

Misunderstanding between hysteroscopy and a hysterectomy

By Medical Student

In this blog, a medical student reflects on a serious incident he witnessed during a Gynaecology placement. He observed a conversation between a patient (waiting to have an operation that morning) and