"Patient feedback"

‘It took me a while to get the courage to read it. Not because I thought you wouldn’t do it justice, but because it’s a hard thing to relieve again. However, whilst I cried through it, it was beautifully written in ways that I couldn’t articulate. Thank you so much. I hope that people learn from my experience and get the courage to speak up when the way that they are treated doesn’t feel or isn’t right.’