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"Incredibly grateful"

I am pleased to report that my relationship has really improved! I’m direct but open with my interactions and continue to impress on them that I am very much here to support them, but need them to meet me with our Service. I still need to gather myself when going into challenging situations, I always just take some time to think about what I want and how to deliver it before we meet….I actually now apply that rule to most meetings / discussions that I find myself in from a managerial perspective.

I remain convinced that is because of what your course equipped me with and continue to be incredibly grateful to you for your help.

By Clinical Head of Department

Other Testimonials

"Excellent course"

By Alfia, Consultant Psychiatrist

Alfia, shares her views on the impact the training has had on her practice, post advanced communication skills training course.

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"Diffusing a conflict with a patient"

By Outpatient Sister

A senior nurse describing how she helped diffuse a conflict with a patient in her department.

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"Best two days I have ever done"

By Sian, Deputy Director of Clinical Services

the advanced communication course I completed thanks to Spire healthcare at spire Manchester hospital was the best two days I have ever done.

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