Testimonial

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"Diffusing a conflict with a patient"

I thoroughly enjoyed the advanced communications skill course with Lynn and the team. The actors were exceptional and really helped bring our scenarios to life. I found the course interactive and relaxed, the skills and strategies that i have learnt will help me in my future career and will help me to deal with difficult situations going forward. Not long after i attened the course i was put in a very difficult situation with a patient, i remembered the strategies from the course and felt more prepared to deal with the issue, i approached the problem differenlty and was suprised by the positive outcome. I would recommend this course to all healthcare professionals. It has been invaluable to me.

By Outpatient Sister

Other Testimonials

"Encouraging and professional"

By National Clinical Specialist in Medicines, 20024

Feedback on the course team and how to prepare yourself for the course

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"Taught me a lot about myself"

By Haematology, CNS

Great course

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"Highly beneficial"

By Staff Nurse, 2024

Effective communication skills training should be mandatory

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