Healthcare organisations are always keen to find out how patients and their carers or family experience healthcare. So, they invite you to complete patient experience surveys, provide feedback and to complain when necessary. Without your help improvements would not be made.
Your input can certainly, lead to positive change. I have witnessed that first hand.
With this in mind, we invite you to share your experiences with us. In particular, we want to hear about positive or negative experiences related to communication. For example, you might have felt that someone was insensitive with you, or you felt someone really listened to you. When writing your story, think about what key learning points, you want healthcare professionals to learn from your experience. Also, think about what tips you might give to other patients. For example, would you have done anything differently,? or would you advise them to be more assertive?
We will share your stories on our website and social media. Additionally, we will use them in our educational materials to help healthcare professionals learn to develop their communication skills. You can read your story on our website once it is ready.
All you have to do is complete the form below with as much detail as you like and click submit.
After seeing the doctor in the emergency department, an appointment was made to see a specialist doctor (Consultant) at my local hospital.