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  • 27th September 2021
  • Administration

The importance of good administration in patient care and wellbeing

By Sheena and Olivia

Administration is a vital part of the NHS, and when it goes wrong, it can have a huge impact on patients.

  • 19th April 2020
  • Challenging Conversations

Preparing for Difficult Conversations

By Dr Lynn Furber

Preparing for difficult conversations with others is key. SPIKES is a helpful strategy to help healthcare professionals have difficult conversations and is outlined in this blog.

  • 9th April 2020
  • Resources

Sharing Communication Resources

By Lynn Furber

There has never been a more significant time to pull together. Especially when we need to be creative in the way we teach and deliver communication skills training.