Kindness and compassion Archives - Healthcare Communication Matters

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1st May 2024
Communication Skills

An Unsettling Ultrasound Experience: A Patient’s Perspective

By Dr Lynn Furber

A candid account of her negative experience during a medical procedure. She conveys feelings of confusion, discomfort and a lack of empathy from the staff involved.

Blog

25th September 2023
Communication Skills

Transforming healthcare through effective communication

By Dr Lynn Furber

The shocking experience of a Chief Nurse who, armed with insider knowledge, recognized a concerning lapse in effective communication.

Blog

26th July 2023
Kindness and compassion

Kindness in the NHS Workforce: Addressing internal challenges

By Fejiro Okagbare

It is crucial to acknowledge that unkindness can manifest itself within the workforce; we need to learn to be kind to each other.

Kindness and compassion

An Unsettling Ultrasound Experience: A Patient’s Perspective

Transforming healthcare through effective communication

Kindness in the NHS Workforce: Addressing internal challenges

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