Key Learning Points

Alison's story shows how miscommunication has a long-lasting impact on emotional well-being and perception of care.

Supporting students in clinical placements is paramount to their learning and continued professional development.

Recently my friends and I have realised that we are using medical jargon without even noticing. We are medical students and are continually learning.

The NHS has been preparing to embed online consultations in primary care (GP surgeries for some time)