Perhaps the biggest barrier to communication in healthcare is the loss of direct verbal speech.
I was in hell. I knew I had anorexia, but it doesn't stop you from trying to deny it. Lying and trying to hide it from yourself and others become part of the norm.
Patients have told us they are confused by the term self-management and what it means for them and their healthcare? Are they to be abandoned and left to their own devices?
Recently my friends and I have realised that we are using medical jargon without even noticing. We are medical students and are continually learning.
The NHS has been preparing to embed online consultations in primary care (GP surgeries for some time)
